Chat-bots are another way of humanising user interactions. Instead of us issuing commands, bots are now understanding our speech with greater accuracy. Interacting with systems using natural language is a phenomenal experience. In a global economy, reaching a multilingual customer base is crucial. There’s also a big difference between talking to customers in a language […]
Process design in K2 is simple. On the surface the process map can appear as pretty basic. It does not really have many visual shapes to play with. I call K2 process map as a pure boxes and lines diagram. It has boxes which are called activities that are connected to each other via lines.