Empowering Local Government is a serious business.

Since our inception in Feb 2009, jeylabs has been working with many local government agencies. We have also worked with federal and state agencies. Recently, We were at the Local Government Professionals annual conference held in Melbourne.

Gary, Emil and Thiru form our team were at the event, meeting many representatives from the local government sector and listening to their concerns.

We believe that many of the Local Government officers and councillors want to improve the quality of services offered to their constituency. In order to deliver that though they face many challenges. Our approach is to understand and assist with overcoming these issues.

Funding is one of the major issues for any council unless they are a large metropolitan council with a lot of ratepayers or one that is growing rapidly through residential development.

Typically, Councillors and Officers have different preferences for tackling the problems around service delivery. They are motivated by different needs. So, This puts them at conflict when it comes to decision making or influencing an action.

IT departments at many councils still run as if it is 1980 and exhibit old beliefs that are not in line with the growing cloud economy and the popular apps ecosystems.

Some of the back end systems and investments already made on the so-called Tier 1 proprietary platforms also limit the councils in rapidly delivering high-quality services. Support contracts still tie them to paying high fees to these vendors for making even the minuscule of changes.

Local government is also very risk averse. So, while they talk a lot about Innovation, taking risks and moving forward fast is not something they are used to.

CSC Demo.jpegUnderstanding these and many other related issues within the local government, we have developed a strategy to invest and work closely for the long term success.

Through this viewpoint, We were able to find the right people with an appetite for innovation. This is very encouraging. We currently have a number of ongoing automation projects within local government.

There is also a lot of frustration within a growing number of councils when it comes to dealing with Tier 1 vendors. This created an opportunity for us to break in and provide high-value services at a fraction of the fees usually charged by these vendors. Also being a local service provider puts us in a very good position.

By showing our commitment, flexibility and willingness to work with the councils jeylabs and other similar businesses can win with the local government.

jeylabs is a multi-award winning enterprise grown out of the northern suburbs. The Northern Business Achievement Awards (NBAA) has acknowledged jeylabs with the esteemed “Workplace Diversity Award”.

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We also won the Westpac Businesses of the Future award in 2017. We are a proud recipient of many government grants. jeylabs is an LGPro Corporate Partner. We are also GITC Accredited.

We are committed to the success of local government. Our approach is to partner with the sector for mutual success.

We are also assisting the rural councils that often get neglected by the big end of town service providers.

Working with the local government is not child’s play. We take this seriously.

We have been heavily investing in developing tailored solutions such as the Citizen Services Central to serve the council residents. We expect to launch this platform in July.

If you are a local council interested in learning more about us and how we can help you innovate on your service delivery, please get in touch via transform@jeylabs.com

Why should you keep your low code apps platforms updated?

At jeylabs, we work with low code platforms a lot. We strongly believe that the software platforms update cycles are essential to see the best performance and optimal user experience of your investments on them.


Typically, when an update is released, the following are addressed:

Security Vulnerabilities get patched
First and foremost, updates will keep you safe from known security holes, not always in the product but maybe in the frameworks utilised or the Server operating system that the software runs on.

Better Functionality gets introduced
Updating your software will frequently provide enhanced capabilities, improved user experience and improvements to the underlying architecture of the software bringing improvements in the efficiency of OS resource usage and consequently improvements in speed and response times.

Bugs get eliminated  
When you begin using a brand-new installation of a piece of software, you gain the highest level of functionality available at that time. As the vendor continues the development of the software and users ask for more enhancements or uncover “undocumented features”, the validity of updates and upgrades come into play, fixing bugs, enhancing features and providing more efficient software.

It is important that the update cycles are reviewed with a keen eye. It is essential to get the best performance and optimal user experience from your financial outlays.

We are able to offer you some incredible offers to assist with keeping your software up to date. Contact us via update@jeylabs.com for more information.

Why Business Continuity is essential in today’s economy?

Data facilitates the core of every business. Whether it is your product catalogue, rate card, customer database, internal documents and so on, electronic data is the core of every business.

Unplanned events like natural disasters, technology failures, malicious activity, or user errors are likely to impair (or halt) your operations and cause major downtime.

All businesses are constantly under cyber attacks. Whether it is a state-based actor, criminals or competitors, every app, website, email address, web service, API endpoint, mobile device, server, laptop or PC that is part of a business is already under attack or high on the waiting list to be attacked.

Business Continuity is critical when these events occur otherwise your business operations will be severely impacted.

Our partnership with Datto enables us to help you stay safe and protect your brand if and when a disaster strikes.

Office 365 Business and Ransomware

In fact, 29% of IT professionals reported that their clients had encountered ransomware that targeted Office 365. It takes just one visit to a malicious site, one accidental download, or one infected attachment to unleash ransomware.

Business Continuity and Disaster Recovery is based on these three tenets:

Protecting data and systems.

Redundant copies of data to protect you from ransomware.

Virtual compatibility to recreate IT infrastructure on the fly.

Enterprise-grade technology for everyone!

The world’s fastest-growing companies rely on Datto to protect their business continuity, ensure ongoing networking, provide a single source of truth for IT business management, and secure file collaboration and backup.

Unified Continuity

Backup content to Datto’s highly secure Cloud so you can easily restore a lost file or an entire business infrastructure in minutes.

Learn More


Network downtime is catastrophic to a business’s bottom line and reputation. Datto Networking was designed to serve businesses that need always connected networking. Learn More

File Backup & Sync

Security and simplicity cannot be taken for granted when your clients’ businesses rely on their ability to collaborate, backup, and restore when needed. Learn More

Business Management

Succeeding in the competitive field of IT products and services depends of having an efficient, centralized place to deliver data-backed insights and support your customers. Learn More

Insure your business against data loss across G Suite and Office 365, including Gmail, Google Drive, Team Drives, Exchange Online, OneDrive and SharePoint

Gain Peace of Mind

Avoid losing data to inefficient native recovery features and protect your clients no matter what

Recover From Ransomware

Quickly restore your clients’ user data to a moment before an attack occurred

Ensure Transferability

Easily move emails, files or sites from one user to another when employees leave the company

Cut Costs for Clients

Eliminate unnecessary license fees for departed employees by storing SaaS data in Datto’s private cloud

Resolve Cloud Concerns

Restore critical emails or files lost due to user error, malicious activity, or SaaS application outages

You take on the beach. We have your back.

Contact empower@jeylabs.com.au for a demo.


Accelapps to ride the K2 Upgrade wave with PowerToolz

accelapps based in the Czech Republic just joined the jeylabs partner program to capitalise on the K2 Five Upgrade opportunities with PowerToolz.

PowerToolz suite helps you analyse and convert your K2 4.7 process definitions into the modern K2 Five infinite process designer canvas fast.

Massive opportunities exist for K2 partners to assist customers with their impending K2 Five Upgrades using our tools.

We are excited to be partnering with accelapps and assisting customers with their K2 Five success.






jeylabs expands partnership to deliver Intelligent Workplaces for global enterprises


jeylabs and Hyperfish partnership delivers Intelligent Workplaces to global customers


jeylabs team of process optimisation specialists are expanding our partnership with Hyperfish to deliver their global customer base a truly intelligent workplace. jeylabs and Hyperfish’s partnership dates back to late 2016, since then we have been helping organisations overcome the problem of missing profile information.

Recent developments at both organisations have led to the expansion of the partnership, to deliver new intelligent solutions and to expand into brand new regions, including the Middle East and Asia.

Hyperfish’s recent release of the organisational chart and employee directory web parts for Office 365, help employees across the organization (regardless of location) work intelligently, by allowing them to quickly and easily connect and collaborate. Hyperfish also provides an automated solution to maintain accurate reporting relationships, an essential element for successful business process automation.

Together jeylabs and Hyperfish delivered our AI-powered solution to a Victorian not-for-profit that has been continually operating and alleviating poverty in the state for more than 80 years. The solution is helping to streamline operations by enabling fast and effective cross-team collaboration.

“Hyperfish plays an essential role in the digital workplace and is key for organisations to move away from their manual and paper-based processes. Hyperfish’s AI software provides an innovative solution to ensuring essential employee information is always accurate in order to drive business process automation and Office 365 adoption.” said jeylabs CEO, Jey Srikantha.

“Following 2 years of successful partnership, we’re excited to be taking the next step in our strategic relationship with jeylabs. Both jeylabs and Hyperfish were founded to deliver technology solutions that solve real business problems, our intelligent workplace offering does just that.” said Hyperfish CEO, Brian Cook.


jeylabs offers licensing, consultation, implementation and customization services of Hyperfish.

About jeylabs

jeylabs is a global Software Solutions provider that solves critical business problems. We specialise in support & solutions for the ‘paperless office’ and intelligent digital process automation and system integration. We pride ourselves on our dedication and passion to create simple measurable solutions to complex problems. (https://www.jeylabs.com)

About Hyperfish

Hyperfish helps bring your company directory to life by ensuring directory and profile information is always complete and up to date. Based in Kirkland, Washington, Hyperfish has established itself as a must-have add-on for Microsoft Office 365 implementations. Using Hyperfish, organisations improve service delivery, increase employee engagement, and unlock new capabilities in Microsoft Office 365. Hyperfish was acquired in May 2018 by LiveTiles Limited (ASX:LVT) a global software company headquartered in New York.

Visit www.hyperfish.com to learn more.


Nintex brings it all together

jeylabs team was at the Nintex world Tour in Melbourne this week. We met many customers and fellow partners at the event. The networking and learning opportunities were great. We learnt all about the latest innovations from Nintex including the acquisition of RPA vendor enablesoft.

Nintex is providing enterprises with a complete digital business platform that can handle everything from workflow and content automation to digital transaction management to the last mile of automation with RPA.

Nintex has transformed from its roots in workflow automation to become one of the most complete process platforms on the market today.

Enablesoft’s Foxtrot offers a platform to make the creation and deployment of RPA bots faster and easier without code – empowering non-developers to solve their own problems and making developers more productive. It’s because of this approach to RPA that Foxtrot has gained significant traction in regulated industries like financial services with more than 600 customers today.

Nintex acquires EnableSoft, maker of Foxtrot RPA, to bring customers powerful, easy-to-use RPA capabilities.

PowerToolz partnership announced for Taiwan

jeylabs has signed a reseller agreement with SourceCode Technology Ltd., Taiwan today.

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This partnership brings PowerToolz suite of products accessible to the local K2 customers in Taiwan.

Michael Peng, CEO of SourceCode Technology Ltd., Taiwan is excited to be launching the PowerToolz products in the Chinese new year into Taiwan.

jeylabs is thrilled about this partnership as we expand our global reach through strong local partners such as SourceCode Technology Ltd., Taiwan (http://www.k2software.cn).