Love it or hate it, users are bringing cloud based apps on phones, tablets and laptops to their workplaces every day.
Remember back when Internet banking took off, employees used to checking balances, paying bills, etc on their work PCs. These days they are doing a lot more than banking with a ton of apps on their work devices.
These apps cover areas as varied as social communications, task management, photo/content editing, news, media, travel, games, sports, and so on. Cloud apps are utilised by corporate users at work time to be efficient with their day to day transactions.
These days, Most mobile device users have data plans they can utilise with whatever apps they have whenever and where ever, regardless of the actual network they are connected to. Even if they are on a company provided device and network, they will continue using their favourite apps. 4G data connections are fast enough and they don’t cost a fortune.
BYOA is the new norm and is now part of the popular work style. So, CIOs need to embrace BYOA to continue providing an effective technology environment to enhance user productivity.
But, Leaving things in the hands of knowledge workers is not an effective corporate strategy.
So, how do you thrive in this brave new world?
1. Accept the reality
Change is hard when you have to give up any level of control. This is the major concern for IT control towers. When it comes to users, applications cannot be absolutely controlled by anyone else anymore. Those days of a rigid standard operating environment are over.
Very rigid Controlling of computer users always end up giving rise to rogue application usage anyway. The best way to combat this problem is to accept the reality and work with it.
Once you accept the situation you are in, you become more open to finding creative ideas to combat the issues. Ensure your team is also onboard with this change of heart.
2. Setup an Apps registry
Allow users to enter and list their popular apps. Make sure you capture data as to why they like using them. This is the only way to know what apps are actually used by the user population. Not all apps can be detected by technology.
Periodically and Proactively survey your users. Frequently communicate the results of the survey and ensure their top 20 apps are tested and allowed in the network.
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