what a lovely morning …you are busily working through your tasklist. before that 10 am meeting you need to finish these last 3 items… and you hit a snag!
You need help. You need it now. Usually it is not that easy…
But, you can get help and get it formally if you have had escalations in place.
Escalation is a management tool. it helps the managers to help employees get things done.
Escalation support also helps to avoid things that could slip through the cracks.
Escalation mechanisms are handy when you are dealing with business processes.